AWT

A small call center sim game written in Rust!

Building

cargo build --release

Running

Run directly from cargo with:

cargo run --release -- <path/to/config.toml>

Configuration

This simulation runner is designed to run based on TOML configs. The path to the TOML configuration can be supplied via command line argument.

The structure is broken up into the following areas:

• Simulation Setup
• Client Setup
• Server Setup
• Metric Setup
• Attributes

Base simulation setup is as follows:

simulations - Integer - The amount of simulations to run

tick_size - Duration - The size of a tick to tick

tick_until - Duration - The end point of the simulation

clients - Array - An array of client which supports many request of many patterns

servers - Array - An array of server which supports handling many requests of many patterns

metrics - Array - An array of metric which supports the creation of metrics to be measured in the simulation

The maximum number of actual ticks can be represented by tick_until / tick_size.

Example:

• tick_until is 3600 seconds
• tick_size is 0secds, 10_000_000 nanos (10ms)

The total possible ticks is 3600 / 0.01 = 360000 ticks per simulation.

Client

handle_time - Duration - The time a request will use of a server after answering

abandon_time - Duration - The time a request will wait until it abandons

clean_up_time - Duration - Future use

quantity - Integer - The number of requests to create that match the above parameters

required_attributes - Attribute - Future use

Server

quantity - Integer - The amount of servers to create to handle the requests

attributes - Attribute - Future use

Metric

metric - MetricType - The type of metric to create

sla - Duration - (Used only for ServiceLevel Metric) The amount of seconds for the SLA

target - Variable - The target for the metric

The following metric types (and their targets) are supported

| MetricType | Target Type | | ------------------------ | ----------- | | ServiceLevel(Duration) | float64 | | AverageWorkTime | Duration | | AverageSpeedAnswer | Duration | | AverageTimeToAbandon | Duration | | AverageTimeInQueue | Duration | | AverageWorkTime | Duration | | AbandonRate | float64 | | AnswerCount | Integer |

Attribute

Future use

TODO

• [ ] Configurable logging
• [ ] Secure attribute routing
• [ ] Support for lua in routing

License

awt is licenses with the MIT License (c) Ben Naylor.