Please Note: The SDK is currently released as an alpha and is intended strictly for feedback purposes only. Do not use this SDK for production workloads.
Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.
Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.
Examples are available for many services and operations, check out the examples folder in GitHub.
The SDK provides one crate per AWS service. You must add Tokio
as a dependency within your Rust project to execute asynchronous code. To add aws-sdk-connectcontactlens to
your project, add the following to your Cargo.toml file:
toml
[dependencies]
aws-config = "0.0.23-alpha"
aws-sdk-connectcontactlens = "0.0.23-alpha"
tokio = { version = "1", features = ["full"] }
Until the SDK is released, we will be adding information about using the SDK to the Guide. Feel free to suggest additional sections for the guide by opening an issue and describing what you are trying to do.
This project is licensed under the Apache-2.0 License.